Authorities in Mexico have also recalled Colgate Total Clean Mint cream: it could cause irritation, oral pain, and tooth sensitivity.

The Federal Commission for the Protection against Sanitary Risks of Mexico (Cofepris) recommended discontinuing the use of Colgate Total© Active Prevention CLEAN MINT Toothpaste, as it could cause oral irritation, gum inflammation, oral pain, and tooth sensitivity.

Through a risk notice, the general public was informed that, in response to complaints of suspected adverse reactions , Colgate-Palmolive SA de CV has been instructed to withdraw the product, manufactured in Mexico, from the market.

He indicated that people's sensitivity to the ingredients can vary; however, the public is asked to be alert for any symptoms they experience: oral irritation, gum inflammation, oral pain, tooth sensitivity, ulcers, canker sores or boils, and an allergic reaction .

"If you have Colgate Total© Active Prevention Toothpaste, Clean Mint, please contact the company to request a return. Please note that the recall is limited exclusively to Colgate Total© Active Prevention Toothpaste, Clean Mint," the agency stated.

On August 4, the government assured that it would maintain health surveillance measures and inform the public if it identified new evidence, in order to prevent products, services, or establishments from violating current health legislation and posing a risk to the public's health.

The National Institute for Food and Drug Surveillance ( Invima ) reported that it has strengthened its inspection and control actions on toothpastes containing stannous fluoride , after the Brazilian Health Agency issued an alert in March due to alleged adverse effects associated with products containing this ingredient.

"Since the alert was announced, we activated the established protocols, issued a bulletin in May, and conducted inspections on all products that have mandatory health notifications," Invima stated.

The agency confirmed that the specific product for which Brazil issued the warning is not sold in Colombia, information corroborated by the manufacturer.

After reviewing 30 reports of adverse effects received in Colombia, Invima identified that the cases are not related to stannous fluoride, but rather to the levels of a flavoring present in some formulations.

In a meeting with the owner of the Colgate brand in Colombia, it was confirmed that there are currently two health notifications in force that include this flavoring: COLGATE TOTAL CLEAN MINT TOOTHPASTE (NSOC29824-24CO) and COLGATE TOTAL CLEAN MINT TOOTHPASTE (NSOC29819-24CO). Of these, only one is marketed in the country.

"After analyzing the situation, the trademark owner has decided to voluntarily discontinue marketing Colgate Total Clean Mint Toothpaste (NSOC29824-24CO) in Colombia as of July 25, 2025 ," Invima stated.